- Pricing
- Promotion Codes
- VAT Distance Selling Regulations
- Contract
- Privacy
- Refunds and Returns
- Non Delivery
- Use of Site
- Links
- Copyright
- Information
- Jurisdiction
Pricing
What is your pricing policy?
All prices on Wordery.com are for online purchases only.
We will make reasonable efforts to present accurate information but we cannot guarantee the price or our ability to supply any particular book.
Prices are subject to change without notice.
Occasionally publishers may increase their prices unexpectedly, and this is often something we become aware of only upon ordering stock from them. In the event that this occurs, or in the event of a pricing error, we will check with you to see if you still wish to receive the item at the new price.
Promotion Codes
To use a valid promotion code, please type it into the promotion code box on the basket screen then click on [Add]. The discount will then be applied to your basket total.
NB Only codes occasionally issued via our email promotions will be valid to use.
Wordery reserves the right to refuse promotion codes not obtained directly from Wordery. We may ask you to provide the source of the code for verification purposes.
VAT Distance Selling Regulations
To comply with current VAT distance selling regulations, we now charge the applicable VAT rate for any country for which we exceed the distance selling threshold.
Contract
When you place an order to purchase a product from Wordery.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product that is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation e-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation e-mail to you. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of that contract.
Privacy
Please click here to view our Privacy Notice.
Refunds and Returns
Should you change your mind about your order, you can return your book within 21 business days of the delivery of your order. This policy is in accordance with the UK Consumer Contracts Regulations. A full refund will be given for the returned items providing they are in their original condition and accompanied by a copy of the delivery note or receipt. Any postage costs incurred when returning your items will be at your own cost.
This policy does not extend to any perishable items, sealed audio, video recording, DVD or computer software, which are subject to our standard returns policy (see below).
Items should be returned to us by the most economical method. They remain your property until we have received them.
All returns are accepted at the discretion of Wordery.com and refunds will be issued to the original payment method. Please allow 14 days (in addition to the delivery time) for the return to be processed.
Items should be returned in their original packaging to the following address:
Blackwell's - Wordery Online Returns
Unit 5,
Glevum Works,
Upton Street
Gloucester
GL1 4LA
UK
Damages:
If your book has arrived damaged, please report it to us within 72 hours of delivery. We will assess the extent of the damage and send you a prepaid label if you wish to return it to us.
We kindly ask that you please do not post back damaged books without contacting us first.
The item arrived with you more than 21 business days ago:
We cannot accept returns after this period, unless they fall into the following cases:
The item was found to be defective / faulty (physical manufacturing flaws, such as missing or duplicate pages, smudged ink, faded images or poor binding):
- We will either replace the item or give you a full refund. Please state which option you prefer when contacting us.
The item was incorrectly supplied:
- If we have made a mistake in fulfilling your order, a full refund will be given.
In all cases, customer service should be contacted before returning a faulty, incorrectly supplied or damaged item.
Technology Products
All items must be returned in original packaging with all seals intact and in re-saleable condition. The Consumer Contracts Regulations 2013 state that "If the value of the goods is diminished by any amount as the result of handling of the goods by the consumer beyond what is necessary to establish the nature characteristics and functioning of the goods, the trader may recover that amount from the consumer, up to the contract price". Sealed packaged goods will not be accepted if the packaging has been opened and the contents exposed.
In all cases, items should be returned in their original packaging to:
Blackwell's - Wordery Online Returns
Unit 5,
Glevum Works,
Upton Street
Gloucester
GL1 4LA
UK
Items should be returned to us by the most economical method. They remain your property until we have received them.
All returns are accepted at the discretion of Wordery.com, and refunds will be given in the same tender type as the original payment.
Please allow 14 days (in addition to the delivery time) for the return to be processed.
Non Delivery
In the event that a dispatched item is delayed or assumed lost in transit, we cannot offer to replace or refund until 10 business days after dispatch.
Wordery.com shall have no liability to you unless you let us know within a total of 40 days of the date on which the goods were dispatched to you.
If you notify a problem to Wordery.com under this condition, our only obligation will be, at its option, to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective, or to refund to you the amount paid by you for the goods in question, to the original method of payment.
Use of Site
Wordery.com reserve the right to refuse service and/or cancel transactions in its discretion if Wordery.com believes that customer conduct is in violation or breach of any applicable law or Wordery.com's terms and conditions, or is harmful to the interests of Wordery.com. This does not affect your statutory rights as a consumer. Contracts are established at the time of dispatch.
Are Children Allowed to Use Wordery.com?
Wordery.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you're under 18, you may use Wordery.com only with the involvement of a parent or guardian.
Links
Certain links in this website will lead to websites not under control of Wordery.com. They are provided solely for your convenience and do not constitute any endorsement of any third party products or services. Wordery.com accepts no responsibility for any loss or damage you sustain by visiting these websites.
Copyright
The layout, content, design, graphic, photographic, text, multimedia, audio-visual material and other contents of Wordery.com are the property of Wordery.com or has been licensed to Wordery.com, and are protected by all applicable national and international trademark, service mark, copyright and other intellectual property laws, rules, regulations, treaties, and conventions. Information, logos, titles, and Internet links accessed, obtained, downloaded or copied by or through Wordery.com services belong to the purveyors of such information and Internet links are subject to all applicable intellectual property laws, rules, regulations, and treaties. You understand and agree that copying or distributing information and other data, in whatever form and without the express written consent of its owner, may constitute infringement of one or more intellectual property laws, conventions, rules, regulations, or treaties.
Core bibliographic and image data supplied by Bibliographic Data Services (BDS) Ltd:
BDS is able to accommodate a variety of data feeds and formats, including ONIX. Listing your core metadata, enriched data and images with BDS is completely free; they do not charge publishers for listing their titles, so for further information please contact their Publisher Liaison Team on:
publisherliaison@bdslive.com
BDS Ltd Annandale House The Crichton Dumfries DG1 4TA
You understand and agree that copying or distributing information and other data, in whatever form and without the express written consent of its owner, may constitute infringement of one or more intellectual property laws, conventions, rules, regulations, or treaties.
Information
Wordery.com does not represent or warrant that the material comprised on this site is completely accurate or up to date and Wordery.com should have no liability in respect of such material or for any use of any such information by any person. Any information regarding availability is subject to publishers stock levels.
Jurisdiction
This website is not directed to any person in any jurisdiction whether the publication or availability of the website, or the promotions or offers, is prohibited and persons to whom such prohibitions apply must not use the website.
These terms and conditions are guaranteed by and constructed in accordance with English law with English courts having exclusive jurisdiction.