If you were provided with an order number at the end of the ordering process, we will have received your order, even if the confirmation email does not arrive promptly.
Please check your junk folder as it's possible the email was automatically sent there by your email provider.
Confirmation emails are usually sent automatically to the email address provided at checkout. However this can take an hour or more on rare occasions.
If you have an account, please log in to check the status of your order.
If you placed an order without signing into an account, you can get in touch via help@wordery.com to check the status of your order. Please provide your name, your email address, delivery address and the title / author / ISBN of the books ordered (you can send us a link to the book on our website if this is easier) - we can then check and confirm if your order has been received.